BugFlare is a Chrome extension that lets you capture a screenshot of a webpage, annotate it, and send it to a Trello board as a bug report card. This policy explains what information BugFlare collects, how it's used, what's shared with third parties, and what is not collected.
Account information. When you sign up, we collect your email address and password. Your password is never stored in plain text — it is hashed before being saved, and the hash cannot be reversed to recover your original password.
Trello connection token. If you connect your Trello account, we store the access token Trello issues to authorize BugFlare to create cards on your behalf, plus which board and list you've selected as your default destination.
Billing information. If you upgrade to the paid plan, we create a customer record with our payment processor, Stripe, and store the resulting Stripe customer ID so we can check your plan status. We do not receive or store your credit card number — that is handled entirely by Stripe's own checkout page.
Bug report metadata. Each time you send a capture to Trello, we log your note/description text, the source page URL, the resulting Trello card ID, the size of the image (in bytes, not the image itself), and a timestamp. This is used to enforce the free-tier monthly capture limit and for your own reference.
Screenshot images are never persisted on our servers. When you send a bug report, the annotated screenshot is transmitted directly to Trello as a card attachment and then discarded from our server's memory — we do not save a copy of the image itself in our database or on disk.
We do not collect browsing history, page content, or any data from pages you visit beyond what you explicitly choose to capture and send.
Trello. When you send a bug report, the screenshot image, your note, and the source page URL/title are sent directly to Trello's API to create a card on the board/list you selected. See Trello's own privacy policy for how they handle that data once it's on their platform.
Stripe. If you subscribe to the paid plan, your email address is shared with Stripe to create a customer record, and Stripe handles all payment processing. See Stripe's own privacy policy for how they handle payment data.
We do not sell your data. We do not share your data with any other third party.
Account, Trello-connection, and capture-metadata records are retained for as long as your account exists. BugFlare does not currently have a self-service "delete my account" feature. Until it does, you can request account and data deletion by contacting [SUPPORT EMAIL], and we will delete your account record, stored Trello token, and capture-metadata history from our database upon request.
Revoking BugFlare's access to your Trello account (via your Trello account settings) at any time will disable BugFlare's ability to create cards, independent of anything on our end.
BugFlare is a productivity tool intended for professional use (QA testers, developers, small teams) and is not directed at children under 13. We do not knowingly collect data from children.
If this policy changes, we will update the effective date above. Continued use of BugFlare after a change constitutes acceptance of the updated policy.
Questions about this policy or your data can be sent to BuildsWithMatt76@gmail.com.